Privacy Policy

ACE Impact CIC is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

ACE Impact CIC is a Community Interest Company registered in the UK. Our work centres on community development, civic empowerment, and capacity building.

2. What Information We Collect

We may collect and process personal data including:

Name, email address, telephone number Organisational affiliation or role Demographic information (where relevant and with consent) Feedback or responses to consultations and surveys Records of communication or participation in events and projects

3. How We Use Your Information

We collect data to:

Manage and deliver projects, events, and services Respond to enquiries and requests Share updates, newsletters, or relevant information (with your consent) Monitor and evaluate the impact of our work Comply with legal obligations

4. Lawful Basis for Processing

We rely on one or more of the following lawful bases: consent, contract, legal obligation, legitimate interests, or vital interests where appropriate.

5. Sharing Your Information

We will never sell your data. We may share it with trusted partners or service providers strictly for the purposes described above and only where safeguards are in place.

6. How We Store and Protect Your Data

Your data is stored securely on protected systems with access limited to authorised personnel. We take reasonable steps to protect it against loss, misuse, and unauthorised access.

7. Your Rights

You have the right to:

Access your personal data Request correction or deletion Withdraw consent at any time (where processing is based on consent) Object to or restrict certain types of processing Lodge a complaint with the Information Commissioner’s Office (ICO)

8. How Long We Keep Your Data

We retain data only as long as necessary for the purposes it was collected, or to comply with legal or regulatory requirements.

9. Cookies and Website Data

If our website uses cookies, we will provide a separate Cookie Policy explaining their use and how you can manage your preferences.

10. Contact Us

For questions, requests, or more information about this policy, please contact:

Email: info@aceimpact.org.uk